In consideration of Cache Securities LLC, and their agents and assigns (collectively, “Cache Securities” or the “Broker”) opening one or more brokerage accounts on the customer’s behalf (“Customer Account(s)” or the “Account(s)”) for the purchase, sale or carrying of securities and/or the borrowing of funds, the Customer represents and agrees with respect to all Accounts, whether margin or cash, to the terms set forth below (the “Customer Agreement”). When used in this Customer Agreement, the word “Customer” means the owner(s) of the Account. For the avoidance of doubt, in the case of a joint account, the word “Customer” means each of the owners of the joint Account.
THE CUSTOMER UNDERSTANDS THAT THE TERMS AND CONDITIONS OF THIS AGREEMENT GOVERN ALL ASPECTS OF THE RELATIONSHIP WITH THE BROKER REGARDING THE CUSTOMER’S BROKERAGE ACCOUNTS. CUSTOMER FURTHER ACKNOWLEDGES THAT CUSTOMER MAY HAVE ADDITIONAL RELATIONSHIPS WITH CACHE SECURITIES’ AFFILIATES, INCLUDING (BUT NOT LIMITED TO) A SEPARATE INVESTMENT ADVISORY RELATIONSHIP BETWEEN CACHE ADVISORS LLC (“CACHE ADVISORS”) AND THE CUSTOMER (AS APPLICABLE). IN SUCH EVENT, CUSTOMER WILL BE BOUND BY THE TERMS OF ANY ADDITIONAL REQUIRED AGREEMENTS, AND IN THE CASE OF INVESTMENT ADVISORY SERVICES OFFERED BY CACHE ADVISORS, AN INVESTMENT ADVISORY AGREEMENT BETWEEN CACHE ADVISORS AND CUSTOMER (THE “ADVISORY AGREEMENT”).
THE CUSTOMER ALSO UNDERSTANDS THAT BY CLICKING “SUBMIT APPLICATION” THE CUSTOMER HAS ACKNOWLEDGED THAT THIS CUSTOMER AGREEMENT CONTAINS A PREDISPUTE ARBITRATION CLAUSE IN SECTION 28 HEREIN.
The Customer represents and warrants that Customer is of legal age under the laws of the state where the Customer resides and authorized to enter into this Customer Agreement. No person, except the Customer (or any person named in a separate agreement or joint account), has any interest in the Account opened pursuant to this Customer Agreement.
The Customer acknowledges that unless the Broker receives written objection from the Customer, the Broker may provide the Customer’s name, address, and securities positions to requesting companies in which the Customer holds securities. Except as otherwise disclosed to the Broker in writing, neither the Customer nor any member of the Customer’s immediate family is an employee of any exchange, any corporation of which any exchange owns a majority of the capital stock, a member of any exchange or self-regulatory organization, a member of any firm or member corporation registered on any exchange, a bank, trust company, insurance company or any corporation, firm or individual engaged in the business of dealing either as a broker-dealer or as principal in securities. The Customer understands and agrees to the Customer’s obligation to promptly notify the Broker in writing if the Customer or the Customer’s immediate family becomes registered or employed in any of the above-described capacities. Except as otherwise disclosed to the Broker in writing, the Customer is not a Professional (as defined below) and further agrees to promptly notify the Broker in writing if the Customer is now or if in the future becomes a Professional or an officer, director or 10% stockholder of any publicly traded company.
Customer represents and warrants that:
The Customer understands that it may place self-directed orders through the Customer Account. Accordingly, the Customer appoints the Broker as the Customer’s agent for the purpose of carrying out the Customer’s directions to the Broker with respect to self-directed orders in accordance with the terms and conditions of this Customer Agreement and any attendant risks with respect to the purchase or sale of securities. The Broker is authorized to open or close the Customer’s Account(s), place and withdraw orders and take such other steps as are reasonable to carry out the Customer’s directions. All transactions will be effected only on the Customer’s order or the order of the Customer’s authorized delegate, except as described in Section 10. The Customer understands the Broker provides trading and brokerage services through the Platform. The Customer agrees to receive and transmit financial information through such electronic means. The Customer’s use or grant of access to the Customer Account to any third party to access information or place transactions in the Customer Account is solely at the Customer’s risk.
Customer may open one or more Accounts, including, (1) for the purposes of participating in the advisory program offered by Cache Advisors, and (2) a self-directed brokerage Account. The Customer understands that the Customer may place orders in various investment products, including investments in private exchange funds, U.S. exchange listed equities, exchange traded funds (“ETFs”), private funds, and other securities exempt from registration under the Act, registered open end funds, such as mutual funds, closed end funds, interval funds, and other exchange traded products (the “Investment Products”). For Accounts established in connection with the Cache Advisors advisory program, Broker will execute transactions in the Account pursuant to orders and other instructions that Cache Advisors places with or provides to Broker via the advisory program. Please see the Advisory Agreement for further details.
For purposes of self-directed Accounts, the Customer acknowledges that orders of any Investment Products are completed on a self-directed basis through the Customer Account, and that the Customer is solely responsible for any and all orders placed in the Customer Account and that all orders entered by the Customer or on behalf of the Customer are unsolicited and based on the Customer’s own investment decisions or the investment decision of the Customer’s duly authorized representative or agent. Accordingly, the Customer agrees that neither the Broker nor any of its employees, agents, principals, or representatives:
The Customer: (i) certifies that the information contained in this Customer Agreement, the account application, and any other document furnished to the Broker in connection with the Customer’s Account(s) is complete, true and correct, and acknowledge that knowingly giving false information for the purpose of inducing the Broker to extend credit is a federal crime; (ii) authorizes the Broker to contact any individual or firm noted herein or on the documents referred to in subsection (i) of this Section and any other normal sources of debit or credit information; (iii) authorize anyone so contacted to furnish such information to the Broker as may be requested; and (iv) agrees that this Customer Agreement, the account application and any other document furnished in connection with the Customer Account is the Broker’s property, as the case may be. The Customer shall promptly advise the Broker of any changes to the information in such agreements and documents in writing within ten (10) calendar days. The Customer authorizes the Broker to obtain reports and to provide information to others concerning the Customer’s creditworthiness and business conduct. Upon the Customer’s request, the Broker agrees to provide the Customer a copy of any report so obtained. The Broker may retain this Customer Agreement, the Account application, and all other such documents and their respective records at the Broker’s sole discretion, whether or not credit is extended.
Customer acknowledges that Rule 14b-1(c) of the Securities Exchange Act, unless Customer objects, requires the Broker to disclose to an issuer, upon its request, the names, addresses, and securities positions of the Broker’s customers who are beneficial owners of the issuer’s securities held by the Broker in nominee name. The issuer would be permitted to use Customer’s name and other related information for corporation communication only. If Customer objects, Customer will send an email to firstname.lastname@example.org with “Rule 14b-1(c) objection” in the subject.
You understand that all investments involve risk, that Losses may exceed the principal invested, and that the past performance of a security, industry, sector, market, or financial product does not guarantee future results or returns. Customer further acknowledges that Customer has read and understands Cache Securities’ Use and Risks Disclosure. You are solely responsible for all investment decisions associated with your Account including any risks in connection with the purchase or sale of securities (which includes the risk of Loss).
The Customer understands that the Customer Account comes with many defaulted service instruction features and preferences. The Customer further understands that the Customer is not required to use these defaulted options or preferences and that once the Customer Account is approved and opened the Customer has the sole discretion to control and adjust such defaulted service preferences that relate to the Customer account.
The Customer understands that the Customer is solely responsible for knowing the rights and terms for all Investment Products and securities purchased, sold, and maintained in the Customer Account including mergers, reorganizations, stock splits, name changes or symbol changes, dividends, option symbols, and option deliverables. The Customer further understands that certain securities may grant the Customer valuable rights that may expire unless the Customer takes specific action. These securities include bonds, convertible securities, warrants, stock rights and securities subject to exchange offers or tenders. The Customer is responsible for knowing all expiration dates, redemption dates, and the circumstances under which rights associated with the Customer’s securities may be called, canceled, or modified. The Broker may, but is not obligated to, notify the Customer of any upcoming expiration or redemption dates, or take any action on the Customer’s behalf without specific instructions from the Customer except as required by law and the rules of regulatory authorities. The Customer acknowledges that the Broker may adjust the Customer’s Account to correct any error.
All orders for the purchase (or sale) of securities given for the Customer Account will be authorized by the Customer and executed in reliance on the Customer’s promise that an actual purchase (or sale) is intended. It is the Customer’s obligation to pay for purchases immediately or on the Broker’s demand. The Customer understands the Broker may at any time, in its sole discretion and without prior notice to the Customer, prohibit or restrict the Customer’s ability to trade securities. The Customer further agrees not to allow any person to trade for the Customer Account unless a trading authorization for that person has been received and approved by the Broker. The Broker reserves the right to require full payment in cleared funds prior to the acceptance of any order. In the event that the Customer fails to provide sufficient funds, the Broker may, at its option and without notice to the Customer, (i) charge a reasonable rate of interest, (ii) liquidate the Property subject of the buy order, or (iii) sell other Property owned by the Customer and held in any of the Customer Accounts. The Broker may also charge any consequential Loss to the Customer’s Account. For purposes of this Customer Agreement, “Property” shall mean all monies, contracts, and investments, whether for present or future delivery, and all related distributions, proceeds, products, and accessions.
The Customer understands that when requesting assistance from the Broker or its employees in using the investment tools available on the Platform, it will be limited to an explanation of the tool’s functionality and, if requested by the Customer, to the entry by the Broker or its employees of variables provided by the Customer, and that such assistance does not constitute investment advice, an opinion with respect to the suitability of any transaction, or solicitation of any orders.
The Customer understands that the Broker does not provide tax or legal advice.
The Customer understands that the Broker may discontinue the Customer Account and any services related to the Customer Account immediately by providing written notice to the Customer.
The Customer understands that the Broker has entered into a clearing agreement with Apex Clearing Corporation (“Clearing Broker”) whereby the Broker will introduce the Customer Account to the Clearing Broker, and the Clearing Broker will clear certain transactions, on a fully-disclosed basis. The Customer understand that the Clearing Broker carries the Customer Account(s) and is responsible for the clearing and bookkeeping of transactions, but is not otherwise responsible for the conduct of the Broker.
Until receipt from the Customer of written notice to the contrary, the Clearing Broker may accept from the Broker, without inquiry or investigation, (i) orders for the purchase or sale of securities and other property on margin, if the Customer has elected to have a margin Account, or otherwise, and (ii) any other instructions concerning the Customer Accounts. The Clearing Broker shall look solely to the Broker unless otherwise directed by the Broker, and not to the Customer, with respect to any such orders or instructions; except that the Customer understands that the Clearing Broker will deliver confirmations, statements, and all written or other notices with respect to the Customer Account directly to the Customer with copies to the Broker, and that the Clearing Broker will look directly to the Customer or the Broker for delivery of margin, payment, or securities. The foregoing shall be effective as to the Customer Account(s) until written notice to the contrary is received from the Customer by the Clearing Broker or the Broker.
The Customer agrees that it is the Customer’s responsibility to review order execution confirmations and statements of the Customer Account(s) promptly upon receipt. The Customer agrees to receive all confirmations and account statements, as well as all tax related documents, in electronic format. The Customer understands that account statements will evidence all activity in the Customer Account for the stated period, including securities transactions, cash balances, credits to the Customer Account and all fees paid from the Customer Account. Notwithstanding Section 30(B), confirmations will be considered binding on the Customer unless the Customer notifies the Broker of any objections within two (2) calendar days from the date confirmations are sent. Account statements will be considered binding on the Customer unless the Customer notifies the Broker of any objections within ten (10) calendar days after the Customer Account statements are posted online. Such objection may be oral or in writing, but any oral objection must be immediately confirmed in writing. In all cases, the Broker reserves the right to determine the validity of the Customer objection. If the Customer objects to a transaction for any reason, the Customer understands and agrees that the Customer is obligated to take action to limit any Losses that may result from such transaction or the Customer will bear sole responsibility for any Losses relating to the transaction, even if the Customer objection to the transaction is ultimately determined to be valid. Nothing in this Section 7 shall limit the Customer responsibilities as described in Section 5 of this Customer Agreement.
Broker may offer Customers the ability to participate in a cash sweep program offered in coordination with Clearing Broker, whereby Customers will receive a certain annual percentage yield (“APY”) payment on cash holdings in their Customer Account(s) from Clearing Broker (the “Apex Interest”). The Apex Interest payment will be funded by Clearing Broker’s FDIC cash sweep program (the “Apex Cash Sweep Program”). The terms and conditions of the Apex Cash Sweep Program as well as the amount of Apex Interest is subject to change as disclosed to Customer from time to time, and pursuant to the Apex Cash Sweep Program’s terms and conditions available here.
In addition to, but separate from any Apex Interest payment amount, Broker will also pay Customer an amount in connection with Customer’s participation in the Apex Cash Sweep Program (such amount, the “Sweep Payment”), the terms of which are further detailed in the program’s terms and conditions.
Customer must affirmatively elect to participate in the Apex Cash Sweep Program, and in so doing acknowledges and agrees that: (a) the Customer has read and understands the terms and conditions referenced above related to the Apex Cash Sweep Program, Apex Interest and the Sweep Payment; (b) Broker and/or Clearing Broker may make changes to the Apex Cash Sweep Program or payment terms at any time, in their sole discretion and with or without notice to Customer; and (c) Broker has no obligation to make recommendations about, or changes to, the program that may or may not be beneficial to the Customer.
Customer also acknowledges that Clearing Broker is associated with or utilizes an Insured Depository Institution (“IDI”) as such term is defined by the Federal Deposit Insurance Corporation (“FDIC”). To ensure FDIC pass-through insurance protection is maintained, Customer acknowledges that only the Apex Interest payment provided by Clearing Broker is provided by an IDI. The Sweep Payment does not constitute interest, but rather is a separate payment made by Broker to Customer. Clearing Broker is not responsible for the Sweep Payment and Customer participation in the Apex Cash Sweep Program does not entitle Customer to the Sweep Payment.
To avoid any confusion and maintain FDIC insurance protections, Customer acknowledges that (i) Clearing Broker is not responsible for the Sweep Payment, (ii) participation in the Apex Cash Sweep Program does not entitle Customer to the Sweep Payment, (ii) any payment contributed by Broker to Customer in the form of the Sweep Payment as detailed herein is not “interest,” and is treated as a direct payment from Broker; and (iii) any portion of the Sweep Payment is only insured once such amount is posted and settled in the Customer’s account with Clearing Broker.
The Customer understands and agrees that the Broker may record and monitor any telephone or electronic communications with the Customer. Unless otherwise agreed in writing in advance, the Broker does not consent to the recording of telephone conversations by any third party or the Customer. The Customer acknowledges and understands that not all telephone or electronic communications are recorded by the Broker, and the Broker does not guarantee that recordings of any particular telephone or electronic communications will be retained or capable of being retrieved.
The Customer agrees that the Broker shall be entitled to act upon any oral instructions given by the Customer so long as the Broker reasonably believes such instruction was actually given by the Customer or the Customer’s authorized agent.
All transactions in the Customer Account will be subject to federal securities laws and regulations, the applicable laws and regulations of any state or jurisdiction in which the Broker is registered, the rules of any applicable self-regulatory organization (“SRO”) of which the Broker is a member and the rules, regulations, customs and usages of the exchange or market, and its clearing house, if any, where the transactions are executed. In no event will the Broker be obligated to effect any transaction it believes would violate any federal or state law, rule or regulation or the rules or regulations of any regulatory or SRO.
The Customer agrees to promptly return to the Broker any assets erroneously distributed to the Customer. In the event that the Customer sells a security prior to its ex-dividend/distribution date, and the Customer receives the related cash/stock dividend or distribution in error, the Customer directs the Broker on the Customer’s behalf to pay such dividend/distribution to the entitled purchaser of the securities the Customer sold, and the Customer guarantees to promptly reimburse the Broker for, or deliver to the Broker, said dividend or distribution.
To help the government fight the funding of terrorism and money laundering activities, federal law requires the Broker to obtain, verify, and record information that identifies each person who opens an Account.
Therefore, when Customer opens or applies to open an Account, the Broker will ask for Customer’s name, U.S. residential address, date of birth, social security number, telephone number, citizenship, and other identifying information that will allow the Broker to identify Customer. The Broker may also ask for copies of Customer’s driver's license, passport, other unexpired, government-issued identifying documents with a photograph, or other identifying documents. From time to time, the Broker may ask Customer to confirm or re-verify Customer’s identity, or may require that Customer provide certain additional documents, as necessary.
Customer understands that the Broker may take steps to verify the accuracy of the information Customer provides to it relating to Customer’s Account in Customer’s application or otherwise. Customer authorizes the Broker or its agents or third-party vendors to contact any person or firm noted therein or in any other information Customer may provide to the Broker from time to time, or any other normal sources of debit or credit information and other similar databases and authorize any such person or entity to furnish such information about Customer as may be requested or required by the Broker. Customer acknowledges that the Broker may restrict access to Customer’s Account pending such verification. Customer will provide prompt notification to the Broker of any changes in the information including Customer’s name, address, e-mail address, and telephone number.
U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”) Certification. Customer acknowledges that Customer is aware that the Broker has OFAC sanctions compliance obligations. Customer also acknowledges that this Agreement and Customer’s Account are subject to U.S. sanctions laws, rules, and regulations where Customer will not permit Customer’s Account to be used in a manner that would cause a violation of the above referenced laws, rules, and regulations. Customer also specifically represents and warrants that Customer has not been designated by OFAC as a Specially Designated National (“SDN”), that Customer has no reason to believe that Customer would be considered a blocked person by OFAC, and that Customer is not acting as an agent of any such person. To the extent that OFAC, via laws, rules, regulations, or executive order, has promulgated restrictive measures against a government or regime (“sanctioned regime”), Customer further represents and warrants that Customer is not employed by or acting as an agent of (1) an entity owned or controlled by a sanctioned regime, (2) a government-controlled entity of a sanctioned regime, or (3) a government corporation of a sanctioned regime.
Further, Customer acknowledges and consents to the Broker restricting Customer’s Account and canceling any pending orders to the extent the Broker believes Customer is accessing these from (1) a jurisdiction that is subject to comprehensive sanctions by OFAC or (2) any jurisdiction the Broker has made a risk-based decision to restrict access to use of its application and website. If this happens, please contact email@example.com, and Customer may be asked to provide supplemental information as part of this process. Additionally, Customer agrees that Customer will notify the Broker and close Customer’s Account before establishing residency in any jurisdiction subject to U.S. sanctions. The Broker is not liable for any Losses, including any trading Losses, that Customer may suffer as a result of the foregoing.
Politically Exposed Person (“PEP”) Certification. Customer represents and warrants that Customer is not a PEP. To the extent Customer is or becomes a PEP in the future while Customer holds Customer’s Account with the Broker, Customer represents and warrants that Customer will immediately notify the Broker and subject Customer to any due diligence measures deemed appropriate by the Broker.
A PEP is an individual who is/was or is an immediate family member (spouse, parent, sibling, children, in-law, or dependent) or close associate (someone who is closely connected to the individual either socially or professionally) of (1) a senior official in the executive, legislative, administrative, military, or judicial branches of a government (whether elected or not); (2) a senior official of a major political party; (3) a senior executive of a government-owned entity; or (4) a foreign individual who was or has been entrusted with a prominent public function. A senior official or executive includes an individual with substantial authority over policy, operations, or the use of government-owned resources.
The Customer understands that, whether the Customer places a market or limit order, the Customer will receive the price at which the Customer order is executed in the marketplace, subject to any clarification stated below. Particularly during periods of high volume, illiquidity, fast movement or volatility in the marketplace, the execution price received may differ from the quote provided on entry of an order, and the Customer may receive partial executions of an order at different prices. The Customer understands that the Broker is not liable for any price fluctuations. Additionally, the Customer understands that the Customer may only place the types of orders available to the Customer on the Platform, such as market orders and limit orders. The Customer understands and acknowledges that the Customer will not be able to submit a stop order or a stop market order, which places a market order at a specified price. The Customer also understands that price quotes generally are for only a small number of shares as specified by the marketplace, and larger orders are relatively more likely to receive executions at prices that vary from the quotes or in multiple lots at different prices.
The Customer understands that securities may open for trading at prices substantially higher or lower than the previous closing price or the anticipated price. If the Customer places a market order (whether during normal market hours or when the market is closed), the Customer agrees to pay or receive the prevailing market price at the time the Customer market order is executed. The Customer understands that the price the Customer pays may be significantly higher or lower than anticipated at the time the Customer placed the order. To avoid buying a security at a higher price and possibly exceeding the Customer’s purchasing power, the Customer understands the Customer option to enter a limit order. The Customer also understands that limit orders may not be executed at any particular time, or at all, if there is not sufficient trading at or better than the specified Customer limit price and are only good until the end of the trading day in which they are entered, or as described below for “good till canceled” orders. The Platform contains further information regarding order types and limitations, which the Customer agrees to read and understand before placing such orders.
As a customer of the Broker, the Customer understands scenarios may arise where a Customer is unable to trade, a trade they have placed is not able to be executed, and/ or a position in which they have affected but not yet paid for must be sold at the Broker’s discretion. These include, after the market has closed for the day, or when a Customer has reached the limit of permissible orders prescribed by the Pattern Day Trading Rule. Customer understands the Broker does not permit Pattern Day Trading. The Customer has the ability to place a queue order requests in the system to be executed when permissible (“Queued Order”). The Customer understands that the Customer Queued Order request is prioritized based on the order in which it is received by the Broker, and that the Queued Order requests are sent out for execution shortly after the market opens on the next permissible day of trading for the Customer. The Customer further understands that each Queued Order request is sent out per customer and per security in a similar manner as to the Broker’s market orders (described above), and that they are not aggregated.
A limit order may be “good till canceled” which means the order remains valid until (A) it is executed; (B) the Customer cancels the order; (C) approximately 90 days from when the order is placed; or (D) the contract to which it relates is closed. The Customer understands that the Broker will cancel a “good till canceled” order at the end of every trading day (on the exchange on which the instrument to which the contract relates is traded) and place such order again at the start of the following trading day. This process will be repeated every day for as long as the “good till canceled” order remains valid. Further, the Customer agrees that any “good till canceled” orders the Customer places should be treated as “do not reduce” orders.
Orders cannot be placed outside of Market Hours, either before or after such hours on a particular trading day. The Broker does not offer extended trading hours.
The Customer understands that the Broker may, in its discretion, prohibit or restrict the trading of securities, or the substitution of securities, in any of the Customer Accounts. The Customer understands that the Broker may execute all orders by the Customer on any exchange or market, unless the Customer specifically instructs the Broker to the contrary. In the event of a breach or default by the Customer under this Customer Agreement, the Broker shall have all rights and remedies available to a secured creditor under all applicable laws and in addition to the rights and remedies provided herein. The Customer understands that the Broker may at any time, at its sole discretion and without prior notice to the Customer: (i) prohibit or restrict the Customer’s access to use the Platform or related services and the Customer’s ability to trade, (ii) refuse to accept any of the Customer transactions, (iii) refuse to execute any of the Customer transactions, or (iv) terminate the Customer Account. The closing of the Customer Account will not affect the rights or obligations of either party incurred prior to the date the Customer Account is closed.
Further, the Broker will not tolerate any foul or abusive language, physical violence, threatening behavior, or other inappropriate conduct directed toward the Broker, its Affiliates’ officers, employees, contractors or customers. If the Customer engages in any such behavior, as determined by the Broker in its sole discretion, the Customer agrees that the Broker is authorized to: (i) liquidate any securities, instruments or other property in the Customer Account, (ii) send the Customer the proceeds, and (iii) close the Customer account. The Broker will not be responsible for any Losses caused by the liquidation of securities, instruments or other property pursuant to this paragraph, including any tax liabilities.
The Customer agrees that the Customer’s use of the Platform or any other service provided by the Broker or its Affiliates is at the Customer’s sole risk. The Broker’s service (including the Platform, the provision of Market Data, Information, Content, or any other information provided by the Broker, any of its Affiliates, or any third-party content provider or market data provider) is provided on an “as is,” “as available” basis without warranties of any kind, either express or implied, statutory (including without limitation, timeliness, truthfulness, sequence, completeness, accuracy, freedom from interruption), implied warranties arising from trade usage, course of dealing, course of performance, or the implied warranties of merchantability or fitness for a particular purpose or application, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this Customer Agreement.
THE CUSTOMER UNDERSTANDS AND AGREES THAT THE BROKER, ITS AFFILIATES, ITS RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES, AND THE PROVIDERS WILL NOT BE LIABLE TO THE CUSTOMER OR TO THIRD PARTIES UNDER ANY CIRCUMSTANCES, OR HAVE ANY RESPONSIBILITY WHATSOEVER, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, TRADING LOSSES, AND DAMAGES) THAT THE CUSTOMER MAY INCUR IN CONNECTION WITH THE CUSTOMER’S USE OF THE SERVICE PROVIDED BY THE BROKER UNDER THIS CUSTOMER AGREEMENT, INCLUDING THE CUSTOMER’S USE OF THE PLATFORM, THE MARKET DATA, THE INFORMATION, OR THE CONTENT. THE BROKER, THE BROKER AFFILIATES, AND THE BROKER’S RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES SHALL NOT BE LIABLE BY REASON OF DELAYS OR INTERRUPTIONS OF THE SERVICE OR TRANSMISSIONS, OR FAILURES OF PERFORMANCE OF THE BROKER’S SYSTEM, REGARDLESS OF CAUSE, INCLUDING THOSE CAUSED BY GOVERNMENTAL OR REGULATORY ACTION, THE ACTION OF ANY EXCHANGE OR OTHER SELF REGULATORY ORGANIZATION, OR THOSE CAUSED BY SOFTWARE OR HARDWARE MALFUNCTIONS.
Except as otherwise provided by law, the Broker or any of its affiliates or respective partners, officers, directors, employees or agents (collectively, “Indemnified Parties”) shall not be liable for any expenses, losses, costs, damages, liabilities, demands, debts, obligations, penalties, charges, claims, causes of action, penalties, fines and taxes of any kind or nature (including legal expenses and attorneys’ fees) (whether known or unknown, absolute or contingent, liquidated or unliquidated, direct or indirect, due or to become due, accrued or not accrued, asserted or unasserted, related or not related to a third party claim, or otherwise) (collectively, “Losses”) by or with respect to any matters pertaining to the Customer Account, except to the extent that such Losses are actual Losses and are determined by a court of competent jurisdiction or an arbitration panel in a final non-appealable judgment or order to have resulted solely from the Broker’s or any of its affiliates’ gross negligence or intentional misconduct. In addition, the Customer agrees that the Indemnified Parties shall have no liability for, and the Customer agrees to indemnify, defend and hold harmless the Indemnified Parties from all Losses that result from: (i) any noncompliance by the Customer with any of the terms and conditions of this Customer Agreement; (ii) any third-party actions related to the Customer’s receipt and use of any Information, Market Data, Content, market analysis, other third-party content, or other such information obtained on the Platform, whether authorized or unauthorized under this Customer Agreement; (iii) any third-party actions related to the Customer’s use of the Platform; (iv) the Customer or their agents misrepresentation or alleged misrepresentation, or act or omission; (v) Indemnified Parties following the Customer or the Customer’s agent’s directions or instructions, or failing to follow the Customer or the Customer’s agent’s unlawful or unreasonable directions or instructions; (vi) any activities or services of the Indemnified Parties in connection with the Customer Account (including any technology services, reporting, trading, research, or capital introduction services); or (vii) the failure by any person not controlled by the Indemnified Parties and their affiliates to perform any obligations to the Customer. Further, if the Customer authorizes or allows third parties to gain access to the Broker’s services, including the Customer’s Accounts, the Customer will indemnify, defend and hold harmless the Broker, its Affiliates, and the Broker and its Affiliates’ respective officers and employees against any Losses arising out of claims or suits by such third parties based upon or relating to such access and use. The Broker does not warrant against loss of use or any direct, indirect or consequential damages, or Losses to the Customer caused by the Customer’s assent, expressed or implied, to a third party accessing the Customer Account or information, including access provided through any other third-party systems or sites.
The Customer also agrees that Indemnified Parties will have no responsibility or liability to the Customer in connection with the performance or non-performance by any exchange, clearing organization, market data provider, or other third party (including other broker-dealers and clearing firms, and banks) or any of their respective agents or affiliates, of its or their obligations relative to any securities. The Customer agrees that Indemnified Parties will have no liability, to the Customer or to third parties, or responsibility whatsoever for: (i) any Losses resulting from a cause over which Indemnified Parties do not have direct control, including the failure of mechanical equipment, unauthorized access, theft, operator errors, government restrictions, force majeure (as defined in this Customer Agreement), market data availability or quality, exchange rulings or suspension of trading; and (ii) any special, indirect, incidental, consequential, punitive or exemplary damages (including lost profits, trading losses and damages) that the Customer may incur in connection with the Customer’s use of the Platform, and other services provided by Indemnified Parties under this Customer Agreement. Further, if the Customer authorizes or allows third parties to gain access to the Broker’s services, including the Customer Accounts, the Customer will indemnify, defend and hold harmless the Broker, its affiliates, and the Broker and its affiliates’ respective officers and employees against any Losses arising out of claims or suits by such third parties based upon or relating to such access and use.
The Customer understands that the Customer should consider the investment objectives and unique risk profile of Exchange Traded Funds (“ETFs”) carefully before investing, and that ETFs are subject to risks similar to those of other diversified portfolios. Further, the Customer understands that leveraged and inverse ETFs may not be suitable for all investors and may increase exposure to volatility through the use of leverage, short sales of securities, derivatives, and other complex investment strategies, and that although ETFs are designed to provide investment results that generally correspond to the performance of their respective underlying indices, they may not be able to exactly replicate the performance of the indices because of expenses and other factors. The Customer further understands that ETFs are required to distribute portfolio gains to shareholders at year end, which may be generated by portfolio rebalancing or the need to meet diversification requirements, and that ETF trading will also generate tax consequences. The Customer understands that the Customer can obtain prospectuses from issuers or their third-party agents who distribute and make prospectuses available for review.
The Broker shall not be liable for refusing to obey any orders given by or for the Customer with respect to any of the Customer Accounts that has or have been subject to an attachment or sequestration in any legal proceeding against the Customer, and the Broker shall be under no obligation to contest the validity of any such attachment or sequestration.
It is agreed that in the event of the Customer’s death or the death of one of the joint Account holders, the representative of the Customer’s estate or the survivor or survivors shall immediately give the Broker written notice thereof, and the Broker may, before or after receiving such notice, take such proceedings, require such papers and inheritance or estate tax waivers, retain such portion of, or restrict transactions in the Account as the Broker may deem advisable to protect the Broker against any tax, liability, penalty or Loss under any present or future laws or otherwise. Notwithstanding the above, in the event of the Customer’s death or the death of one of the joint Account holders, all open orders shall be canceled, but the Broker shall not be responsible for any action taken on such orders prior to the actual receipt of notice of death. Further, in the Broker’s discretion it may close out any or all of the Customer Accounts without awaiting the appointment of a personal representative for the Customer’s estate and without demand upon or notice to any such personal representative. The estate of any of the Customer Account holders who have died shall be liable and each survivor shall continue to be liable, jointly and severally, to the Broker for any net debit balance or Loss in said account in any way resulting from the completion of transactions initiated prior to the receipt by the Broker of the written notice of the death of the decedent or incurred in the liquidation of the Customer Account or the adjustment of the interests of the respective parties, and for all other obligations pursuant to this Customer Agreement. Such notice shall not affect the Broker’s rights under this Customer Agreement to take any action that the Broker could have taken if the Customer had not died.
The proceeds of sale transactions and dividends paid will be reported to the Internal Revenue Service (“IRS”) in accordance with applicable law. Access to the Platform is limited to U.S. persons. Under penalties of perjury, the Customer certifies that the taxpayer identification number provided or will provide to the Broker (including any taxpayer identification number on any Form W-9 that the Customer has provided or will provide to the Broker) is the Customer’s correct taxpayer identification number. The Customer certifies that the Customer is not subject to backup withholding and is a United States Person (including a U.S. resident alien) as such term is defined in section 7701(a)(30) of the Internal Revenue Code of 1986, as amended (“U.S. Person”). If a correct Taxpayer Identification Number is not provided to the Broker, the Customer understands the Customer may be subject to backup withholding tax at the appropriate rate on all dividends, interest and gross proceeds paid to the Customer. Backup withholding taxes are sent to the IRS and cannot be refunded by the Broker. The Customer further understands that if the Customer waives tax withholding and fails to pay sufficient estimated taxes to the IRS, the Customer may be subject to tax penalties.
During the Account opening process, Customers will be presented with the opportunity to enroll and participate in a fully paid stock lending program (the “Fully Paid Stock Lending Program”) administered in coordination with Apex Clearing Corporation (previously defined herein as “Clearing Broker”). Customer understands that upon enrolling in the Fully Paid Stock Lending Program, Customer will remain enrolled until such time Customer elects to opt-out of the Fully Paid Stock Lending Program by contacting the Broker by emailing firstname.lastname@example.org or through the tools made available to Customer on the Platform. When a Customer opens an Account with Broker, Customer agree at that time to Clearing Broker’s “Master Securities Lending Agreement” for Apex Clearing Corporation, which can be accessed here, and which outlines the terms and conditions of the Fully Paid Stock Lending Program, including the risks and benefits of participating. Customers may opt-out of the Program at any time and for any reason. In addition to this Section 22, Customers should consult the Master Securities Lending Agreement for additional terms and conditions related to the Fully Paid Stock Lending Program, as well as the FPSL Disclosure provided by the Clearing Broker.
Securities lending involves lending securities to financial institutions who may want to borrow securities for multiple reasons. These reasons can include, but are not limited to, supporting trading strategies, covering short sales, or satisfying customer possession and control requirements. Borrowers actively seek securities which are normally difficult to borrow, meaning there is a limited supply of the securities available to be loaned.
For securities on loan, investors do not receive dividend payments directly on the securities, however they do receive, and are entitled to, substitute payments of equal value. These payments may have different tax treatments than a typical dividend payment and are typically taxed at personal income rates as opposed to lower dividend rates. Customers should consult their tax professional for further information and Customer understands and acknowledges that neither Broker nor Clearing Broker are providing, nor will provide, any tax or legal advice. Shares that are loaned will also lose proxy voting rights during the time on loan.
The borrower of the securities provides collateral for the loan, usually cash, to protect the lender in the event of the borrower’s default. To protect investors, cash is usually deposited on their behalf into a special reserve account protected by the Securities Investor Protection Corporation (“SIPC”).
Loaned securities are not covered by SIPC, however, the collateral received for those securities typically are.
Any revenue earned through the Fully Paid Stock Lending Program will be split between Customer and the Clearing Broker, where the Customer shall receive sixty percent (60%) of the revenue earned and the Clearing Broker shall retain forty percent (40%) of the revenue earned. Securities lending is a way to generate revenue on securities held by Clearing Broker on behalf of the Customer. Clearing Broker is entitled to receive a portion of the loan fee and the remainder is paid to the Customer. Securities held have no guarantee of being lent, and loan fees will fluctuate depending on market supply and demand.
Risks of securities lending include, but are not limited to, market fluctuation, tax implications, and the Clearing Broker’s default when participating in this program. The Master Securities Lending Agreement includes a full description of potential risks, and should be read carefully before participating in the program. For additional risk disclosure and information, please review Clearing Broker’s “Additional Fully Paid Disclosures and Information” document, which can be accessed here.
SEC rules require all registered broker-dealers to disclose their policies regarding any “payment for order flow” arrangement in connection with the routing of customer orders. “Payment for order flow” includes, among other things, any monetary payment, service, property, or other benefit that results in remuneration, compensation, or consideration to a broker-dealer from any broker-dealer in return for directing orders. Consistent with the overriding principle of best execution and subject to applicable regulatory requirements, Broker routes all Customer orders to the Clearing Broker, who routes orders to market centers. The Clearing Broker will receive monetary rebates per executed share for equity orders that add liquidity to the market centers books and/or rebates for aggregate exchange fees. These rebates are considered payment for order flow even though it may not necessarily offset Broker’s aggregate payments for removing liquidity.
The Customer understands that the Broker may transmit customer orders for execution to various exchanges or market centers based on a number of factors. These include: size of order, trading characteristics of the security, favorable execution prices (including the opportunity for price improvement), access to reliable market data, availability of efficient automated transaction processing and reduced execution costs through price concessions from the market centers. The Customer further understands that certain of the exchanges or market centers may execute orders at prices superior to the publicly quoted market in accordance with their rules or practices and that while a customer may specify that an order be directed to a particular market center for execution, the order-routing policies, taking into consideration all of the factors listed above, are designed to result in favorable transaction processing for customers. The nature and source of any payments or credits received by the Broker in connection with any specific transactions will be furnished upon written request.
A. Limited Purpose Margin Customer Accounts; No Extension of Credit.
All Customer Accounts are limited purpose margin accounts. All Customer Accounts are limited purpose margin accounts solely for the purpose of facilitating the settlement of funds. No credit will be extended to Customer in this limited purpose margin account and all securities, assets and other property held in Customer’s Account are subject to a lien in favor of Broker for the payment of all trades, debit balances, or other obligations arising in connection with the Account.
The Broker allows for the purchase of fractional shares of certain securities (“Fractional Shares”) in Customer’s Account. Trading Fractional Shares presents unique risks and has certain limitations that Customer should understand before engaging in such activity.
Customer acknowledges and understands that the Broker rounds all holdings of Fractional Shares to the fifth decimal place, the value of Fractional Shares to the nearest cent, and any dividends paid on Fractional Shares to the nearest cent. Customer understands that the Broker will not accept buy orders of fractional shares amounts under $5.00. Customer understands that it may receive dividends in an amount less than Customer’s pro rata ownership would otherwise entitle Customer to receive, and in certain instances, no dividend at all, subject to the Broker’s rounding methodology.
The Broker does not accept orders for Fractional Shares placed outside of Market Hours (regular trading hours).
Customer understands that the Broker only accepts market orders and limit orders for Fractional Share orders at this time. Customer understands that Fractional Shares in Customer’s Account (i) are unmarketable, and illiquid outside Customer’s Account, (ii) are not transferrable in-kind, and (iii) may only be liquidated and the proceeds transferred out via a wire transfer. Customer acknowledges that, subject to applicable requirements, Broker may report holdings and transactions in the Account in terms of either U.S. dollars, shares, or both. Customer understands that not all securities available for trading on the Broker’s platform are available for Fractional Shares trading. Customer further understands that the Clearing Broker may act in either an agency or principal capacity when executing Fractional Share orders. Please see the Clearing Broker’s Fractional Share Disclosure here.
FRACTIONAL SHARE INTERESTS IN NMS SECURITIES GENERALLY HAVE DIFFERENT RIGHTS FROM FULL SHARE INTERESTS, OF THE SAME NMS SECURITY. CUSTOMER AGREES TO REVIEW AND UNDERSTAND THE FOLLOWING INFORMATION REGARDING FRACTIONAL SHARE INTERESTS.
Fractional Share positions cannot be transferred or certificated. The Automated Customer Account Transfer System (“ACATS”) does not support fractional share positions. If Customer wants to transfer an Account or specific share positions within an Account to another broker, Customer must sell Fractional Share positions and transfer the cash proceeds.
Customer hereby directs the Clearing Broker not to vote or take any discretionary or voluntary action with respect to any Fractional Share position. Furthermore, Customer acknowledges that it may not be able to vote or take any discretionary or voluntary action with respect to any Fractional Share position. Accordingly, while the Broker may notify Customer of issuer meetings, the Broker will not solicit proxies in connection with Fractional Share positions, and Customer may not be able to vote proxies for Fractional Share positions. Fractional Share shareholders will not be able to provide instructions in connection with voluntary corporate actions (e.g., tenders), except for optional dividends; and the Broker will not vote proxies for any Fractional Share it holds as principal and will not affirmatively participate in any voluntary corporate actions.
In the case of a dividend paid on, or a redemption of, an NMS Security, the dividend or redemption proceeds will be passed along to Customer in proportion to your ownership interest, inclusive of Fractional Share interests. For mandatory reorganizations, such as mergers and acquisitions, or other involuntary corporate actions, such as stock splits or stock dividends, typically the Broker will distribute interests in proportion to Customer’s ownership interest, inclusive of Fractional Share interests. Because of the unpredictable nature of corporate actions, there may be situations that arise that are not described. Generally, these situations will be handled in accordance with the above concepts applicable to dividends and reorganizations. Interests will be divided and distributed where possible in proportion to Customer’s ownership interest. However, the foregoing notwithstanding, these situations are in all cases subject to the terms contained in the materials prepared by the issuer describing the corporate action, as well as the Broker’s applicable policies and procedures, which may result in a different outcome from what is described above.
The Customer understands that there may be charges for executing buy and sell orders and for other services provided under this Customer Agreement as further outlined in the Commission/Fee Schedule, which can be accessed here. The Customer understands that the commissions and fees for trade executions and other services in accounts assigned to a registered representative may be different from the commissions and fees charged to the Broker’s self-directed customers. The Customer also agrees to pay all applicable federal, state, local, and foreign taxes. The Customer authorizes the Broker to automatically debit the Customer Account for any such brokerage commissions, charges, fees, and taxes. The Customer agrees to pay any such commissions and fees at the then-prevailing rate. The Customer acknowledges that the prevailing rate of commissions and fees may change and that change may occur without notice. The Customer agrees to be bound by such changes. The Customer specifically agrees to pay a reasonable rate of interest on the principal amount of any debit balance carried with respect to the Customer Account. Interest may be charged against the Customer Account in connection with cash withdrawals, if the proceeds from a security sale are disbursed before the regular settlement date of the sale transaction and late payments.
All communications, notices, legal disclosures, and other materials related to the Customer Account or the Customer Agreement, including account statements, trade confirmations, margin calls, notices, disclosures, regulatory communications and other information, documents, data and records regarding the Customer Account (the “Communications”), or an alert that any such Communication has been posted to the secure section of the Platform, and is available for viewing, may be sent to the Customer at the mailing address for the Customer Account or the e-mail address that provided to the Broker in the Customer Account application (to either e-mail address in the case of joint accounts where each account holder has given an e-mail address; notice to both e-mail addresses is not required) or at such other address as the Customer may hereafter give the Broker in writing or by e-mail at least ten (10) calendar days prior to delivery, and all communications so sent, whether in writing or otherwise, shall be deemed given to the
Customer personally, whether actually received or not.
A. This Customer Agreement contains a pre-dispute arbitration clause. By signing an arbitration agreement, the parties agree as follows:
B. Any controversy or claim arising out of or relating to this Customer Agreement, any other agreement between the Customer and the Broker, any Account(s) established hereunder, any transaction therein, shall be settled by arbitration in accordance with the rules of FINRA Dispute Resolution, Inc. (“FINRA DR”).
C. This agreement to arbitrate constitutes a waiver of the right to seek a judicial forum unless such a waiver would be void under the federal securities laws. If the Customer is a foreign national, non-resident alien, or if the Customer does not reside in the United States, then the Customer agrees to waive the right to file an action against the Broker in any foreign venue.
D. No person shall bring a putative or certified class action to arbitration, nor seek to enforce any pre-dispute arbitration agreement against any person who has initiated in court a putative class action; or who is a member of a putative class who has not opted out of the class with respect to any claims encompassed by the putative class action until: (1) the class certification is denied; or (2) the class is decertified; or (3) the customer is excluded from the class by the court. Such forbearance to enforce an agreement to arbitrate shall not constitute a waiver of any rights under this Customer Agreement except to the extent stated herein.
The Customer agrees to transact business with the Broker electronically. By electronically signing an application for an Account, the Customer acknowledges and agrees that such electronic signature is valid evidence of the Customer’s consent to be legally bound by this Customer Agreement and such subsequent terms as may govern the use of the Broker’s services. The use of an electronic version of any document fully satisfies any requirement that the document be provided to the Customer in writing. The Customer accepts notice by electronic means as reasonable and proper notice, for the purpose of any and all laws, rules and regulations. The Customer acknowledges and agrees that the Broker may modify this Customer Agreement from time to time and the Customer agrees to consult the Platform from time to time for the most up-to-date Customer Agreement. The electronically stored copy of this Customer Agreement is considered to be the true, complete, valid, authentic and enforceable record of the Customer Agreement, admissible in judicial or administrative proceedings to the same extent as if the documents and records were originally generated and maintained in printed form. The Customer agrees to not contest the admissibility or enforceability of the Broker’s electronically stored copy of the Customer Agreement.
By agreeing to electronic delivery, the Customer is giving informed consent to electronic delivery of all Customer Account Documents, as defined below, other than those the Customer has specifically requested to be delivered in paper form. “Account Documents” include notices, disclosures, current and future account statements, regulatory communications (such as prospectuses, proxy solicitations, and privacy notices), trade confirmations, tax-related documents, and any other information, documents, data, and records regarding the Customer Account, this Customer Agreement (including amendments to this Customer Agreement), and the services delivered or provided to the Customer by the Broker, the issuers of the securities or other property in which the Customer invests, and any other parties. The Customer agrees that the Customer can access, view, download, save, and print any Account Documents received via electronic delivery for the Customer’s records.
The Customer acknowledges that the Broker’s primary methods of communication with the Customer include (i) posting information on the Platform, (ii) providing information via the Platform, (iii) sending e-mail(s) to the Customer’s e-mail address of record, and, to the extent required by law, (iv) providing the Customer with notice(s) that will direct the Customer to the Platform where information can read and printed. Unless otherwise required by law, the Broker reserves the right to post Account Documents on the Platform without providing notice to the Customer. Further, the Broker reserves the right to send Account Documents to the Customer’s postal or e-mail address of record, or via the Platform. The Customer agrees that all Account Documents provided to the Customer in any of the foregoing manner is considered delivered to the Customer personally when sent or posted by the Broker, whether the Customer receives it or not.
All e-mail notifications regarding Account Documents will be sent to the Customer’s e-mail address of record. The Customer agrees to maintain the e-mail address provided to the Broker until the Customer provides the Broker with a new one. The Customer understands that e-mail messages may fail to transmit promptly or properly, including being delivered to SPAM folders. The Customer further understands that it is their sole responsibility to ensure that any e-mails from the Broker or its Affiliates are not marked as SPAM. Regardless of whether or not the Customer receives an e-mail notification, the Customer agrees to check the Platform regularly to avoid missing any information, including time-sensitive or otherwise important communication. If the Customer authorizes someone else to access the e-mail account provided to the Broker, the Customer agrees to tell the authorized individual to share the Customer Account Documents with the Customer promptly, and the Customer accepts the risk that they will see sensitive Customer Account information. The Customer understands that if a work e-mail address or computing or communications device is used for Customer Account access the employer or other employees may have access to the Customer Account Documents.
Additionally, the Customer acknowledges that the Internet is not a secure network and agrees that the Customer will not send any confidential information, including Customer Account numbers or passwords, in any unencrypted e-mails. The Customer also understands that communications transmitted over the Internet may be accessed by unauthorized or unintended third parties and agrees to hold the Broker, its Affiliates, and the Broker and its Affiliates’ respective officers and employees harmless for any such access regardless of the cause.
The Customer agrees to promptly and carefully review all Customer Account Documents when they are delivered and notify the Broker in writing within five (5) calendar days of delivery if there is objection to the information provided (or other such time specified herein). If the Customer fails to object in writing within such time, the Broker is entitled to treat such information as accurate and conclusive. The Customer will contact the Broker to report any problems with accessing the Customer Account Documents.
Potential costs associated with electronic delivery of Customer Account Documents may include charges from Internet access providers and telephone companies, and the Customer agrees to bear these costs. The Broker will not charge the Customer additional online access fees for receiving electronic delivery of Customer Account Documents.
Upon request, the Customer may obtain copies of up to six (6) prior years of account statements, and three (3) prior years of trade confirmations.
Subject to the terms of this Customer Agreement, the Customer may revoke or restrict consent to electronic delivery of Account Documents at any time by notifying the Broker in writing of the intention to do so. The Customer also understands that the Customer has the right to request paper delivery of any Customer Account Document that the law requires the Broker to provide to the Customer in paper form. The Broker will not treat the Customer request for paper copies as a withdrawal of consent to electronic delivery of Customer Account Documents. The Customer understands that if revoking or restricting consent to electronic delivery or requesting paper delivery of Customer Account Documents, the Broker, in its sole discretion, may charge the Customer a reasonable service fee for the delivery of any Customer Account Documents that would otherwise be delivered to the Customer electronically, restrict or close the Customer Account, or terminate the Customer’s access to the Broker’s services. The Customer understands that neither the revocation or restriction of consent, nor the request for paper delivery, nor the Broker’s delivery of paper copies of Customer Account Documents will affect the legal effectiveness or validity of any electronic communication provided while consent was in effect.
Customer consent to receive electronic delivery of Customer Account Documents will be effective immediately and will remain in effect unless and until either the Customer or the Broker revokes it. The Customer understands that it may take up to three (3) business days to process a revocation of consent to electronic delivery, and that the Customer may receive electronic notifications until such consent is processed.
The Customer understands that in order to receive electronic deliveries, the Customer must have access to a computer or Mobile Device with Internet access, a valid e-mail address, and the ability to access the Platform as the Broker may specify. The Customer also understands that if the Customer wishes to download, print, or save any information, that the Customer must have access to a printer or other device in order to do so.
The Customer hereby agrees to have carefully read the above information regarding informed consent to electronic delivery and fully understand the implications thereof. Additionally, the Customer hereby agrees to all conditions outlined above with respect to electronic delivery of any Customer Account Document. The Customer will maintain a valid e-mail address and continue to have access to the Internet. If the Customer’s e-mail address changes, the Customer agrees to immediately notify the Broker of the Customer’s new e-mail address in writing.
The following provisions shall also govern this Customer Agreement:
The heading of each provision hereof is for descriptive purposes only and shall not be (1) deemed to modify or qualify any of the rights or obligations set forth herein or (2) used to construe or interpret any of the provisions hereunder. When a reference is made in this Customer Agreement to a Section, such reference shall be to a Section of this Customer Agreement unless otherwise indicated. Whenever the words “include,” “includes” or “including” are used in this Customer Agreement, they shall be deemed to be followed by the words “without limitation.” The word “or,” when used in this Customer Agreement, has the inclusive meaning represented by the phrase “and/or.” Unless the context of this Customer Agreement otherwise requires: (i) words using the singular or plural number also include the plural or singular number, respectively; and (ii) the terms “hereof,” “herein,” “hereunder” and derivative or similar words refer to this entire Customer Agreement. References to any law shall be deemed to refer to such law as amended from time to time and to any rules or regulations promulgated thereunder.
This Customer Agreement shall bind the Customer’s heirs, assigns, executors, successors, conservators and administrators. The Customer may not assign this Customer Agreement or any rights or obligations under this Customer Agreement without first obtaining the Broker’s prior written consent. The Broker may assign, sell, or transfer the Customer Account and this Customer Agreement, or any portion thereof, at any time, without the Customer’s prior consent.
If any provisions or conditions of this Customer Agreement are or become inconsistent with any present or future law, rule, or regulation of any applicable government, regulatory or self-regulatory organization or body, or are deemed invalid or unenforceable by any court of competent jurisdiction, such provisions shall be deemed rescinded or modified, to the extent permitted by applicable law, to make this Customer Agreement in compliance with such law, rule or regulation, or to be valid and enforceable, but in all other respects, this Customer Agreement shall continue in full force and effect.
The Customer agrees and understands that the Broker may post other specific agreements, disclosures, policies, procedures, terms, and conditions that apply to the Customer’s use of the Platform or the Customer Account on the Platform (“Platform Postings”). The Customer understands the continuing obligation of the Customer to understand the terms of the Platform Postings, and agrees to be bound by the Platform Postings as are in effect at the time of the Customer’s use.
This Customer Agreement, any attachments hereto, other agreements and policies referred to in this Customer Agreement (including the Platform Postings), and the terms and conditions contained in Customer Account statements and confirmations, contain the entire agreement between the Broker and the Customer and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the Broker and the Customer, provided, however, that any and all other agreements between the Broker and the Customer, not inconsistent with this Customer Agreement, will remain in full force and effect.
The Broker may at any time amend this Customer Agreement without prior notice to the Customer. The current version of the Customer Agreement will be posted on the Platform and the Customer’s continued Customer Account activity after such amendment constitutes agreement to be bound by all then-in-effect amendments to the Customer Agreement, regardless of whether the Customer has actually reviewed them. Continued use of the Platform or any other of the Broker’s services after such posting will constitute the Customer’s acknowledgment and acceptance of such amendment. The Customer agrees to regularly consult the Platform for up-to-date information about the Broker services and any modifications to this Customer Agreement. The Broker is not bound by any verbal statements that seek to amend the Customer Agreement.
The Broker may terminate this Customer Agreement, or close, deactivate, or block access to the Customer Account at any time in its sole discretion. The Customer will remain liable to the Broker for all obligations incurred in the Customer Account, pursuant to this Customer Agreement, or otherwise, whether arising before or after termination. The Customer may terminate this Customer Agreement after paying any obligations owed upon written notice. This Customer Agreement survives termination of the Customer Account.
The Customer understands that the Broker’s failure to insist at any time upon strict compliance with any term contained in this Customer Agreement, or any delay or failure on the Broker’s part to exercise any power or right given to the Broker in this Customer Agreement, or a continued course of such conduct on the Broker’s part, shall at no time operate as a waiver of such power or right, nor shall any single or partial exercise preclude any other further exercise. All rights and remedies given to the Broker in this Customer Agreement are cumulative and not exclusive of any other rights or remedies to which the Broker is entitled.
The products and services described on the Platform are offered only in jurisdictions where they may be legally offered. The Platform shall not be considered a solicitation for or offering of any investment product or service to any person in any jurisdiction where such solicitation or offering would be illegal. The Customer understands that the Broker, in its sole discretion, may accept unsolicited accounts from non-U.S. residents, depending on the country of residence and other factors. The Customer understands that the Broker is based in the United States and that the Broker accepts only U.S. currency in the Broker’s customer accounts.
This Customer Agreement and all transactions made in the Customer Account shall be governed by the laws of the State of California (regardless of the choice of law rules thereof), except to the extent governed by the federal securities laws, FINRA Rules, and the regulations, customs and usage of the exchanges or market (and its clearing house) on which transactions are executed.
ACCEPTED AND AGREED: The Customer acknowledges to have read the preceding terms and conditions of this Customer Agreement, to understand them and that to hereby manifest the Customer’s assent to, and agreement to comply with, those terms and conditions by accepting this Customer Agreement.
THE CUSTOMER ALSO UNDERSTANDS THAT BY ACCEPTING THIS CUSTOMER AGREEMENT THE CUSTOMER HAS ACKNOWLEDGED THAT THIS CUSTOMER AGREEMENT CONTAINS A PREDISPUTE ARBITRATION CLAUSE IN SECTION 28 HEREIN. THE CUSTOMER ALSO AGREES (1) THE CUSTOMER HAS RECEIVED A COPY OF THIS CUSTOMER AGREEMENT AND (2) THE CUSTOMER HAS REVIEWED A COPY OF THE MARGIN DISCLOSURE STATEMENT.
Cache Advisors LLC (“Cache Advisors”) is an investment adviser registered with the Securities and Exchange Commission (“SEC”). Registration does not imply a certain level of skill or training. Cache Advisors is a wholly-owned subsidiary of Cache. Cache Advisors’ investment advisory services are available only to residents of the United States in jurisdictions where Cache is registered. Account holdings and other information provided are for illustrative purposes only and are not to be considered investment recommendations. The content on this website is for informational purposes only and does not constitute a comprehensive description of Cache Advisors’ investment advisory services. Please refer to Cache Advisors’ Form ADV for important additional information. Certain investments are not suitable for all investors. Before investing, you should consider your investment objectives and any fees charged by Cache Advisors.
Cache Securities LLC (“Cache Securities”) is a broker-dealer registered with the SEC, and is a member of the Financial Industry Regulatory Authority Inc. (“FINRA”) and of the Securities Investor Protection Corporation (“SIPC”), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). For additional information and an explanatory brochure, please see www.sipc.org. Cache Securities provides security trading to self-directed customers. Cache Securities is a wholly-owned subsidiary of Cache. Additional information about Cache Securities can be found on FINRA’s BrokerCheck. Clearing, execution and settlement of securities transactions is provided by Apex Clearing Corporation (“Apex”). For additional information on Cache Securities, please visit BrokerCheck at https://brokercheck.finra.org/
This website contains endorsements from third-parties who are not current clients of Cache Advisors or investors in a private fund managed by Cache Advisors and represent their opinion at the time such statements were given. No compensation was paid in connection with such endorsements. Certain endorsements are by individuals who are investors in Cache, indicated as 'Cache Investor'. Such individuals have an indirect financial incentive to endorse Cache Advisors LLC to increase the value of their investment.
Please visit Investment Adviser Platform Disclaimer for important disclosure regarding Cache Advisors, LLC’s services through the website, as well as our legal disclosure library for additional terms and conditions and other important disclosures.
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