After you accept your invitation, there are three things to do, in this order.

1. Open your Cache brokerage account

You do this through the Transfer Stock step in the portal. This account is opened in your own name through Cache Securities and is where your shares are held until the fund close.

A few things people ask at this point:

  • You still own your shares. Nothing about your ownership changes when they move.

  • This account will not appear inside your existing brokerage login. It is visible in Cache.

  • The Transfer Stock step stays locked for a short time until your account number is generated. That clears on its own.

  • You can withdraw your shares up to one business day before the fund close date, even after you have signed subscription documents.

2. Transfer your shares in

To avoid missing your target close date, give yourself at least 15 days before your close date to initiate your stock transfer. Getting started early helps provide a buffer for any issues along the share and cost basis transfer process.

There are two transfer routes, and which one applies depends on where your shares are held today. The portal gives you instructions for your specific brokerage.

  • ACATS, where Cache pulls the position from your brokerage. Typically three to five business days, and your cost basis transfers automatically.

  • DTC, where you push the shares from your brokerage. Typically one to two business days, but cost basis does not transfer automatically, so you will supply your lot detail in the portal.

Two things worth handling as you set up the transfer:

  • You can choose which lots to contribute. The app guides you through selecting the lots that will transfer, using the tax lot relief method that suits you, such as first-in, first-out; low cost; or specific identification. For a partial transfer, it is worth confirming your current brokerage's own lot relief setting too, so the lots that leave match the lots you selected.

  • If your shares are held in a company stock plan or equity compensation account, export your lot details first. These accounts are commonly rejected for ACATS, so DTC is usually the route and you will need to supply your cost basis manually.

3. Confirm your cost basis and sign your documents

Once your shares arrive, you confirm your cost basis in the portal, then review and sign your subscription documents.

Cost basis typically takes a few days to arrive after transferring your shares, but may take longer. To avoid missing your target close date, it’s recommended to begin your stock transfer at least 15 days before the close, and to reach out to our team if your portal still says "set up transfer” and it has been more than a week since you initiated the transfer.

Cost basis is the most common reason someone misses a close, so it is worth getting to this step early rather than close to a deadline.

What happens next

About two days before the close, you receive an inspection report showing the fund's current holdings and composition. It does not commit you to anything. You can still step back up to one business day before the fund close date, even after signing your subscription documents, and you would simply move to a later close or revoke your contribution.

On the close date, your contribution is valued at the closing price on the exchange date, not the price on the day you transferred, and your shares are automatically absorbed into the fund after market close.

Your current step and your close date are always shown on your invitation in the portal. If something looks stuck for more than a week after your brokerage confirms it sent the shares, contact us and we will look at it directly.